To write a confirmation letter that you have received an order, it would be useful to write acknowledgment letters. This would help you inform the recipient of important details. But more importantly, you give your client the assurance that you’ve received his/her order. You can always win your clients’ trust and loyalty if you are attentive of their needs and preferences.

Not all business transactions require you to acknowledge an order or subscription placed. But there’s no harm done in making one. This can serve as a written proof of compliance for important documentations. Your letter should include all the important details regarding your customer’s order or subscription. Don’t forget to include in your letter the following details:

1. The products that were ordered/subscription
2. Quantity
3. Quality
4. Amount of the purchase order
5. The date when the products will be delivered
6. Promos, other products and services if there are any

Make sure that you double check the details before you send your letter. Maintain a professional business tone with your letter. You should send your letter immediately after you receive the letter of order or subscription. Thank your customer for continuous patronage. Leave your contact details so they can easily reach you if they have other concerns. Below is an example of a letter on how to acknowledge an order or subscription placed.

SAMPLE ACKNOWLEDGMENT LETTER

May 28, 2010

Patrick Smith
65 St. Therese Street
New York, USA 3083

Dear Mr. Smith,

Good day. We are writing to acknowledge the order that you sent us the other day. We are confirming your orders.

We have received your order for the following merchandise:

1. Thirty pairs of fashion boots at $80.00 per pair
2. Fifty pieces of signature sun glasses at $100.00 each
3. Sixty pieces of assorted ladies’ tees at $50.00 each.

Total amount of the order: $10,400.00.

Please note that we will be adding an extra $50 for the shipping fee. Your orders will arrive on June 1, 2010.
Please feel free to contact us if there are clarifications regarding your order. You can reach us at 938-2323. Thank you very much for your continued patronage. We are looking forward to serving you again.

Sincerely,

Jenna Curke
Branch Manager
Curke’s Fashion Merchandise