April 25, 2005

Mr. William Filler
Ria Linda Subdivision
Orani, Bataan

Dear Mr. Filler:

We are sorry that we sent you the wrong brand of golf ball on your order of April 23. Evidently our shipping clerk confused your shipment with another, for you have been charged with the brand you desired.

The six dozen McMurdy golf balls which you ordered were sent to you last evening, express prepaid and they should reach your store in time to your Saturday’s trade.  If you wish to return the Tru-flite shipment, we will gladly credit your account.

The Tru-flite, however, has been one of our leading sellers and is quite popular in all Luzon.  It is a domestic ball that has many of the qualities of the higher-priced foreign makes.  It also sells for fifty dollars less, and its price has, no doubt, aided in making it quite popular with the golf players.

Many professionals prefer it, and we believe that you will experience no difficulty in disposing of the entire lot.

We wish that you would give the Tru-flite a trial, for the golf season is still young, and your sales for last year indicate that you will be placing many more orders for golf balls before the season is over.

If you care to give these balls a chance to prove themselves, we shall be glad t give you a forward dating of thirty days.

Sincerely yours,

Marlene Gonzalez
Sales Manager