Adjustment letter – defective books
July 16th, 2008 | Published in Adjustment Letter
Sample Adjustment letter
Famous Bookstore Inc.
San Jose St.
Balanga City, Bataan
June 24, 2008
Mrs. Adelina Nievera
Central School of Bataan
Rocky Road
Balanga City, Bataan
Dear Mrs. Nievera:
Of course we are going to replace the copies of “Physical Science” which your letter of the 15th reported as defective. Five extra books are being packed and will go out the first thing tomorrow.
It is impractical for us to make a careful inspection of every book that leaves our shipping department, much as we should like to do so. If we did, we could not quote a price of forty five dollars a copy. We are, however, glad to replace any defective copies, for we realize that binderies are no infallible, and sometimes make mistakes.
We are sorry that one these mistakes occurred in your order.
Yours truly,
Ginalyn Mendoza
Store Manager
