November 14th, 2008 |
Published in
Apology Letter
October 13, 2007
Mrs. Lennith del Rio
White Lanes Subdivision
Paranaque City
Dear Mrs del Rio:
Thank you for bringing our attention regarding the mistake in your statement of account. Our accounting department is now recalculating your statement and mailed it today.
We sincerely apologize for any difficulty that these mistakes may have made. While we understand that mistakes can occur, we will be researching this issue to know what actually cause it to make sure that it does not happen again. However, if you do find any errors or mistakes in future statements, please contact us and we will be happy to resolve the situation.
Thank you for your cooperation.
Yours truly,
Ricky Gomez
General Manager
August 16th, 2008 |
Published in
Apology Letter
January 12, 2003
Mr. Arnold Swatcher
River Drive
California, USA
Dear Mr. Swatcher:
Sincere apologies to you!
When your letter about the furniture arrived this morning, I immediately checked up, and found that your order was shipped yesterday. You will have it shortly after you receive this letter.
I wish I could have given you wholly prompt service on this order. Thank you for your patience and cooperation.
Sincerely yours,
Rodolfo Diuco
August 10th, 2008 |
Published in
Apology Letter
Letter of Apology
April 28, 2008
Mrs. Ethel Mhay Perez
# 451 Morgana St.
Mariveles, Bataan
Dear Mrs. Perez:
Thank you for your letter of April 22, 2008 calling our attention to an erroneous service charge of $25.00 made against your dollar checking account number 2589-1419-1477.
In this regard, we have rectified the mistake by crediting today your above account for $25.00 as shown in the enclosed record sheet.
Please accept our apology for the inconvenience caused by compute malfunction.
Respectfully yours,
Chatty Anne Concepcion
Account Manager
