Sample Complaint Letter – Defective Items

September 24th, 2009  |  Published in Claim and Complaint Letter  |  1 Comment

August 12, 2002

Mr. Eduardo Reyes
PIP Enterprise

Dear Mr. Reyes:

One week ago, August 06, I ordered thirty lamp shades, my order No. 1452A, and your invoice No. 1245.  The shipment arrived yesterday, presumably in fulfillment of my specifications.

The entire lot us unsatisfactory.  The color is not as specified; the material is of inferior quality; and the shades are not even all of the same size.  Some of them also have defects that are glaringly visible.

I am returning the entire order by express, collect, and shall expect to receive the correct items merchandise at your earliest convenience.

Sincerely,

Michelle Ortega

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  1. letter sample says:

    February 17th, 2010 at 7:43 am (#)

    Thanks for the sample….

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