Faulty Product Complaint Letter
June 16th, 2010 | Published in Claim and Complaint Letter
It’s true that anyone can write a complaint letter for the mere reason that it is built into our make up. However, most people do not know how to write an effective complaint letter. An effective complaint letter is one that will get immediate action from the other party.
Complains are usually sent out when a customer or individual is not satisfied with the goods or services they received. Most people do not know how to properly address their concerns. A fairly written complaint letter which you can follow is shown below:
SAMPLE LETTER
April 25, 2010
Michael Jones, Sales Manager
ABC Enterprise
186 South East Rosewood Street
Chicago, IL 65432
From: Matilde Thomas
123 North East Rosewood Street
Chicago, IL 65432
Dear Mr. Jones,
If you will recall, I recently purchased a hair dryer from your shop on April12, 2010. In fact, you assisted me during my visit at your store. I shopped for the Ultra-Drying Series with a model number UDS-8744. The product was shipped to my home April 16, 2010 with a transaction number is 8755124.
Since then, it has failed to power up three times. After operating for an hour, it would just shut down. The air it blows isn’t hot, as stated in the product description. This item is integral to my business and I haven’t been able to properly use because of this obvious defect. This is not good, and has cost me a substantial amount of money.
I would like to have this product immediately replaced with a working unit of the same brand or model within 3 days. If you cannot provide me with a replacement, I would like to return the unit I have and for you to refund my payment.
If you need to discuss more with me regarding this issue, please contact me anytime at 872-7777.
Thank you very much!
Sincerely Yours,
Matilde Thomas