20
Jul
Follow up Letter – New Customer
Posted under: Follow up Letter by admin
Sample Follow-up Letter
Paris Mechandise Corporation
Greenhills, Makati
July 20, 2008
Mr. Sam Milmy
Makati Square
Legarda St. Makati
Dear Mr. Milmy:
This is to express the hope that your recent purchase is giving entire satisfaction and that we shall hereafter have the pleasure of numbering you among our regular customers of Paris products.
As a dealer in accessories you want the best possible merchandise, fair dealings, and reasonable prices. That is the basis in which we secured your first order, and that is the way in which we shall try to hold your patronage.
A satisfied customer is the best advertisement we can have, and our proudest boast is that we get a large portion of our trade just in that way. But if now or any time in the future you feel that you have any cause for dissatisfaction, let us hear from you at once, and we will go to any reasonable length to make it right. That is what we are here for.
We want more business – no doubt, about that – but now that you are on our books, we would rather keep you there than add three others.
Is it unduly imposing on your good nature to ask you to use the enclosure to let us know whether everything is all right up to this time, and whether we may hope to have the pleasure of doing more business with you in the future?
We shall appreciate this courtesy very much.
Sincerely yours,
Richard Gomez
Marketing Director
