Reply Letter to Claim and Complaint letter
September 7th, 2008 | Published in Miscellaneous Letters
August 12, 2000
Mr. Israel Antonio
Chocolate Village
Pasig City
Dear Mr. Antonio:
We appreciate the spirit in which you wrote to us yesterday. We are glad to give you our understanding of the situation
With your experience as a builder, you recognize that the building for which we are furnishing you material is very unusual in many respects.
From the beginning, the architect has wanted his plans carried out to the letter, and even in our small part of the work, it has sometimes been difficult to meet his wishes.
The material which you wish to return was made in accordance with the specifications and drawings handed to us by the architect. It is of special design and we cannot put it into our regular stock, nor do we know where we could dispose of it.
Under these circumstances, you will understand our not being able to accept the return of the material.
Sincerely yours,
Ronnel Ramos