Acknowledge Order but Good cannot be Furnished

June 14th, 2009  |  Published in Thank you letter  |  1 Comment

April 30, 2001

Mr. John Castro
White Plains
Paranaque, Pasay City

Dear Mr. Castro:

Thank you for your order of April 22.

We should like very much to fill your order for the superior ABC Boots, but careful and thoughtful buyers like yourself, quickly realizing their exceptional value, swamped us with orders, and it is now impossible to secure an additional supply.  Therefore, our stock, which we thought would last several months, is now completely sold.  We are unable to state just when this merchandise can be furnished.

Fortunately, we have in stock a shoe lower in price, but of the same excellent quality, and similar in style and appearance, the Natasha Boots, illustrated and described on page twelve of our latest catalogue, under a number NTEL324.  They are all ready to be sent to you at once, but we decided that it was best to take the matter up with you before shipping.

Just write the catalogue number of the shoes and the size you wear on the special order blank enclosed, and mail it to us.  A pair of this ultra-fashionable shoes will be rushed to you at once.  In case you should want to make another selection, or order other goods, write the catalogue number, size, and price on the order blank, and we will give it the same personal attention.

Remember, of course, you are fully protected by our guarantee of “money back if not satisfied,” so that if your new selection should not be just what you want, simply returns it for a refund or exchange.

Sincerely,

Letty  Ramos

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  1. Acknowledge Order but Good cannot be Furnished :: Technical Writing « Technical Writing says:

    June 15th, 2009 at 2:55 am (#)

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