August 17, 1991

Mr. Rodrigo Iwamoto
ABS Enterprise
Cubao, Quezon City

Dear Mr. Iwamoto:

A complete check-up was made this morning when we learned from your letter of August 12 that you were unable to locate the 3 dozen E-143 towels on invoice 582.

As our records clearly indicate that these towels were included in the shipment, we are asking your cooperation in making a further search to see if they were overlooked when the shipment was checked.

Since the first of the year we have been numbering each item on the invoice and putting the same number on the package.  In your order the E-143 towels were marked No. 19 on the invoice, but it occurs to us that we have failed to mark the package and that perhaps it was set aside in your receiving room and not associated with the number on the invoice.

Will you please make a further investigation and let us know your findings?

Sincerely,

Jenny Cruz