Complaint Letter Sample. A complaint letter is a letter usually written by a customer to the company when there is a problem concerning the provided goods and services. It is a fact that no matter how perfect a business is, there are times when something just goes wrong. For example, a delivery company has taken too long when transporting a customer’s product. Writing an effective complaint letter is essential for a customer because it will make sure that the company your complaining to will take you seriously.
Writing letters, reports, notes, among other things, are important skills for business and personal life. Effective letters will yield nothing but good results. Most often than not, people assess others by the quality of their writing, hence it’s essential to write well. Here are some simple tips in writing a complaint letter to get you started:
• In writing an effective complaint letter, you should maintain an authoritative tone but at the same time, you should be constructive in whatever you are complaining about.
• Make sure to mention the problem you are experiencing and what you want to happen. Also include the basic information that is relevant to the problem, when it occurred, when you have purchased it, and what measures have you taken or planning to do if the company cannot resolve this promptly.
• After you’ve written your complaint, request the company to give a response in a reasonable amount of time. Then, check your letter for any typographical and factual errors.
Another way in also writing an effective letter is to have a superior letter format or a letter template as a guide. Download a free complaint letter sample, then customize it to suit your needs. It is a great way to get you started in the right direction.