December 21, 2004

Mr. Allan Cayetano
HRM Manager
Intel-Digi Company
Ayala Avenue, Makati

Dear Mr. Cayetano:

Your Ms. Jennifer Lee, customer care agent with your Makati Office, who informed me that the Bataan Office of Intel-Digi Company is actively seeking to hire a call center customer service representative for your 2005 expansion, referred me to you.

I am 21 years of age, single and a graduate of the University of Santo Tomas, with the degree of Bachelor of Arts in Communication.

During my six months internship at Soft-Tel Company, I have been responsible for providing customers with products and services information by answering the phone and processing customer’s request. Also, I was able to learn customer service software application and speak bilingual language. I believe that I could make a valuable contribution in your company.

I would appreciate the opportunity to discuss how my education and experience will be helpful to you. I will be contacting you tomorrow morning on phone to talk about the possibility of arranging an interview. Thank you for your time and consideration.

Sincerely yours,

Ms. Anna Liza Navarro