Apology Letter – Order

August 16th, 2008  |  Published in Apology Letter

January 12, 2003

Mr. Arnold Swatcher
River Drive
California, USA

Dear Mr. Swatcher:

Sincere apologies to you!

When your letter about the furniture arrived this morning, I immediately checked up, and found that your order was shipped yesterday.  You will have it shortly after you receive this letter.

I wish I could have given you wholly prompt service on this order.  Thank you for your patience and cooperation.

Sincerely yours,

Rodolfo Diuco

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Apology Letter – Erroneous Charge

August 10th, 2008  |  Published in Apology Letter

Letter of Apology

April 28, 2008

Mrs. Ethel Mhay Perez
# 451 Morgana St.
Mariveles, Bataan

Dear Mrs. Perez:

Thank you for your letter of April 22, 2008 calling our attention to an erroneous service charge of $25.00 made against your dollar checking account number 2589-1419-1477.

In this regard, we have rectified the mistake by crediting today your above account for $25.00 as shown in the enclosed record sheet.

Please accept our apology for the inconvenience caused by compute malfunction.

Respectfully yours,

Chatty Anne Concepcion
Account Manager

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