July 29th, 2008 |
Published in
Claim and Complaint Letter
Virtual Business Inc.
Room 45 Rosario Bldg.
Pasig City
Madam:
Several weeks ago we sent you some copy for our 1995-1996 Annual Catalog, and at the same time sent some other copy to one of your competitors. His pages have been finished, received and distributed, while you have not even furnished us with a proof. We honestly feel that you are not giving us the service to which we are entitled.
Please let us know at once when we may expect proof and the finished copy from you. Everyday we are receiving requests for catalogs which we cannot grant because our supply is completely exhausted.
We are doing everything possible to re-establish our former business relations with you. However, we think you will agree with us that this increased business is not justified unless you can materially better your service.
Yours truly,
May Anne Curtiz
July 29th, 2008 |
Published in
Claim and Complaint Letter
Sample Claim Letter – Customer Order
December 15, 2008
Dorman Printing Press
#143 Del Pilar St.
Cabanatuan City
Dear Mr. Cabiling:
Our order of December 02 called for 24 pads of 54 yellow New Year calendars.
On your invoice No. 4751 you billed and shipped 10 of these pads. On December 12, your invoice No. 5140, you sent 14 of the complete New Year calendars in green. We are returning the 14 complete calendars, and ask that you send at once the 12 yellow pads, without the metal bases, to complete our original order.
Sincerely yours,
Imelda Valera
July 27th, 2008 |
Published in
Claim and Complaint Letter
Sample Claim Letter
Recar Merchandising
Joseph Subdivision
Quezon City
July 15, 2008
Mr. Rino Castro
Sales Marketing
ABC Trading
# 451 Apple St.
Muntinlupa
Mr. Castro:
My order No. X-458176 of July 15, 2008 for three dozen boxes of face powder and five cartons of liquid astringent arrived today. The shipment was so badly damaged that the merchandise cannot be used.
I am accordingly shipping it back to you by express C.O.D., expecting you to send a duplicate shipment at once. You will be able to determine whether the damage was due to faulty packing or improper handling by the express company.
Such accidents are bound to occur occasionally, and I am not finding fault with your usually excellent service; but since I wanted this merchandise for my Friday sale on August 1, I shall appreciate your letting me know whether or not I can expect the new shipment not later than August 15.
Yours truly,
Esmeralda Crisostomo