Sample Claim Letter – Customer Order

December 15, 2008

Dorman Printing Press
#143 Del Pilar St.
Cabanatuan City

Dear Mr. Cabiling:

Our order of December 02 called for 24 pads of 54 yellow New Year calendars.

On your invoice No. 4751 you billed and shipped 10 of these pads. On December 12, your invoice No. 5140, you sent 14 of the complete New Year calendars in green. We are returning the 14 complete calendars, and ask that you send at once the 12 yellow pads, without the metal bases, to complete our original order.

Sincerely yours,

Imelda Valera

Thank you letter for order

Pilar Plumbing Company
Panilao Pilar
Bataan

July 14, 2008

Mr. Rolando Santos
Mountain View
Mariveles, Bataan

Dear Mr. Santos:

Thank you for your order for an Acme 6 Ply Range Boiler Jacket to be shipped to Pilar Plumbing Company at Pilar, Bataan.

You probably ship a great many bare tanks where no insulation is ordered. Let us furnish you free, a supply of our colorful labels advertising boiler jackets. You can have your stock man stick one on every tank he sends out. Other jobbers are doing this right along, and very substantial sales on this profitable item are resulting.

The label sticks fast to the tank, and there it stays for a long time, advertising to your plumbers and their customers that your company has an insulation which will make that tank work much more satisfactorily and at a good saving in fuel.

Just check the card or drop us a line, saying what wording you want in the imprint, and we shall send them at once.

Cordially yours,

Matthew Evans