Sample Complaint Letter – Defective Items
September 24th, 2009 | Published in Claim and Complaint Letter
August 12, 2002
Mr. Eduardo Reyes
PIP Enterprise
Dear Mr. Reyes:
One week ago, August 06, I ordered thirty lamp shades, my order No. 1452A, and your invoice No. 1245. The shipment arrived yesterday, presumably in fulfillment of my specifications.
The entire lot us unsatisfactory. The color is not as specified; the material is of inferior quality; and the shades are not even all of the same size. Some of them also have defects that are glaringly visible.
I am returning the entire order by express, collect, and shall expect to receive the correct items merchandise at your earliest convenience.
Sincerely,
Michelle Ortega